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AI’s impact on jobs, tech’s touchy topic

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“Stop Hiring Humans” read a provocative sign at an AI conference in Las Vegas, where the impact of new artificial intelligence models on the world of work had sparked some unease.

 

“We’re not worried about tiptoeing around. We’re sparking the conversation,” said Fahad Alam of Artisan, a startup, at the HumanX AI event.

 

The San Francisco company is promoting AI agents — virtual sales representatives that identify potential customers, contact them, write emails, and schedule appointments.

 

AI agents, which are supposed to make decisions that are usually made by humans, have become the latest buzzword of the generative AI story that began with the release of ChatGPT in 2022.

 

With its offering, Artisan’s typical avatar, Ava, costs 96 percent less than a human performing the same tasks, according to the company’s website.

 

The startup’s straight-to-the-point approach sharply contrasts with most generative AI companies, who tread cautiously on whether ChatGPT-like technologies will leave human workers unemployed by the wayside.

 

“I don’t fundamentally think it’s about displacing employees as much as better leveraging them for the things only humans can do,” said Josh Constine of SignalFire, a venture capital firm.

 

Predictions can vary wildly. Goldman Sachs estimates AI could eliminate 300 million jobs globally through automation.

 

An 2024 Metrigy report found 89 percent of firms surveyed reduced customer relations staff in the previous year due to generative AI.

 

On the other hand, 70 percent of major companies surveyed by the World Economic Forum said they planned to hire workers with AI-related skills in the coming years.

 

“It’s natural evolution,” said Joe Murphy of D-iD, which offers video avatars and recently struck a partnership with Microsoft.

 

“Like the car’s invention, AI will create a new sector. Jobs will be created and lost simultaneously.”

 

Supporting this theory, data from the US Department of Labor shows jobs for secretaries and administrative assistants fell from 4.1 million to 3.4 million between 1992 and 2023, coinciding with the rise of office computing.

 

During the same period, the number of computer scientists more than doubled, from approximately 500,000 to 1.2 million.

 

Still, given the sensitivities about replacing humans, some advise discretion.

 

“You’re selling software that replaces a significant part of their team,” said Tomasz Tunguz, founder of Theory Ventures. “You can’t sell that overtly.”

 

“Some clients candidly don’t want it known they’re using AI,” added Alam.

 

– ‘Inevitable’ –

 

There is little doubt that some kind of upheaval of the workplace is underway, but its precise impact remains uncertain.

 

Analysts predict job losses for programmers, call center operators, translators, and travel agents.

 

However, others caution against taking bold statements — or reassurances — by startups at face value.

 

“Technology innovators learn communication skills by overstating the positive, underplaying the negative,” said Mark Hass, marketing professor at Arizona State University.

 

But many startups reject the notion they’re misleading on job impacts.

 

“The majority of people we’re talking to aren’t doing this because of efficiency. They’re doing this because of top-line revenue growth,” said Paloma Ochi of Decagon, a marketing AI startup.

 

“And when the business grows, that’s good for everyone. There are going to be more jobs for humans within that business.”

 

“Most customers don’t want to let people go,” said Joshua Rumsey, a senior sales engineer at Aisera, whose AI agents are used in finance and HR. Though they are “looking to grow without hiring new agents as existing ones leave.”

 

Given the disruptions, Hass advocated for greater transparency, warning that surprising the public with negative impacts on livelihoods could lead to backlash.

 

“Talking about the implications doesn’t weaken the case for AI, because I think it’s inevitable. Not talking about it in a wholesome way creates the oppor

tunity for misunderstanding,” he said.

 

-The Guardian

 

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CBN Considers Single Regulatory Window To Unlock Fintech Growth

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The Central Bank of Nigeria (CBN) is looking at regulatory reforms aimed at easing compliance burdens on fintech firms, supporting regional expansion, and deepening financial inclusion, as pressure mounts on operators grappling with rising costs and delayed approvals.

 

In its 2025 Fintech Report, the apex bank disclosed plans to operationalise a Single Regulatory Window to streamline licensing and supervisory processes across multiple agencies, a move expected to significantly reduce time-to-market for new digital financial products.

According to the report, 62.5 per cent of fintech firms surveyed said regulatory timelines materially affect product rollouts, while over one-third noted that it takes more than 12 months to bring a new product to market, largely due to compliance bottlenecks.

“Stakeholders cited delays in approvals and ambiguity in regulatory guidelines as their most pressing concerns,” the report stated, adding that these challenges continue to inflate costs and slow innovation across the ecosystem.

The CBN report acknowledged that compliance costs remain a major drag on fintech growth, with 87.5 per cent of respondents reporting that the cost of meeting regulatory and risk requirements significantly impacts their capacity to innovate.

“These obligations stem from internationally benchmarked AML, cybersecurity and risk management frameworks,” the report said, noting that while the rules are necessary to protect system integrity, they have placed disproportionate strain on smaller and fast scaling firms.
To address this, the apex bank said it is considering shared regulatory infrastructure, including a Compliance-as-a-Service model, which would reduce duplicative reporting, ease the burden on regulated fintechs, and enhance supervisory visibility.
The report cited as potential pathways,” establishing a permanent CBN–Fintech Engagement Forum to enable candid and constructive dialogue as well as timely coordination on market developments, innovation pilots, and supervisory concerns.

“Exploring models for a Single Regulatory Window to simplify multi-agency compliance processes and reduce time-to-market” as well as “reviewing approval timelines and operational guidelines to address industry feedback on delays and ambiguity.”

It would be recalled that at the last World Bank/ International Monetary Fund (IMF) annual meetings in Washington, DC, Last October, the CBN governor, Olayemi Cardoso, had meet with operators and stakeholders in the Nigerian fintech space behind closed doors in a no holds barred session to ensure that they are fully and formally incorporated within the Nigerian financial regulatory framework.

Beyond domestic regulation, the CBN revealed that it is exploring regulatory passport arrangements to support cross-border expansion, as Nigerian fintech firms increasingly look beyond the country for scale.

The report showed that 62.5 per cent of surveyed fintechs currently operate or plan to expand into other African markets, with strong support for mutual recognition of licences among peer regulators.

“Stakeholders proposed piloting this model with peer regulators in Ghana, Kenya, South Africa, Uganda and Senegal,” the report said, describing bilateral pilots as a more realistic short term pathway to regional integration.

On digital assets, the CBN signalled a shift towards a more nuanced regulatory framework for cryptocurrency, balancing innovation with financial integrity rather than imposing blanket restrictions.

The fintechs surveyed also acknowledged crypto’s potential to drive cost-effective cross-border transactions and strengthen remittance channels, while also warning of risks linked to illicit flows and consumer protection.

“There was broad agreement on the need for a risk-based, activity-focused regulatory framework,” the report stated, adding that regulators must avoid equating all crypto activity with criminality, especially as many scams originate offshore.

The report further highlighted growing pressure to revisit the operational scope of Payment Service Banks, particularly restrictions that prevent them from extending credit, despite their reach into underserved communities.

Stakeholders urged the CBN to either review the PSB framework or introduce a dedicated digital banking licence that would enable inclusive lending under stronger prudential oversight.

“A dedicated digital bank licence may be a more effective pathway for inclusive lending than expanding the PSB mandate,” the report noted, while stressing the need for close coordination between the CBN and the Nigerian Communications Commission.

In the foreword, the CBN Governor said the central bank is committed to fostering innovation without compromising financial stability. “For the CBN, innovation is a strategic imperative. We are committed to creating an environment where new ideas can flourish under prudent oversight, and where inclusion is at the heart of our endeavours.”

He added that fintech must help deliver financial services to the last mile, “from the bustling cities to the rural villages, so that no Nigerian is left behind in the digital economy.”

The central bank said it will continue to collaborate closely with industry stakeholders as it refines policies aimed at positioning Nigeria not just as a fintech frontrunner, but as a regulatory reference point for emerging markets globally.

 

-Leadership

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Federal Gov’t Generates N16.2bn Revenue After Data Privacy Reforms

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The National Commissioner of the Nigeria Data Protection Commission (NDPC), Dr Vincent Olatunji, has stated that Data protection-related activities have generated over N16.2 billion for the Nigerian economy, creating employment opportunities for Nigerians in the digital ecosystem.

 

Speaking at a media training workshop in Lagos on the backdrop of the National Privacy Week 2026 “Privacy in the Era of Emerging Technologies: Trust, Ethics and Innovations” Dr Olatunji stated that this significant revenue is supplemented by additional income from licensing and penalties, describing privacy as a strategic confidence-building tool that will drive Nigeria’s digital transformation and attract investment.

He declared data privacy a fundamental human right and a critical pillar for trust, equity and freedom in Nigeria’s fast-growing digital economy, noting that the rapid adoption of telecommunications, artificial intelligence, robotics and digital platforms makes privacy protection no longer optional, but essential for national development.

The NDPC boss stressed that journalists must first understand the subject deeply before driving public awareness, emphasising that responsible reporting is key to building confidence in digital systems and protecting citizens’ rights.

 

He, however, traced the evolution of Nigeria’s data protection framework from the launch of the Nigeria Data Protection Regulation (NDPR) in 2019 to the establishment of the NDPC with full legal authority. He explained that the commission is driven by strategic pillars of awareness, human capital development, cooperation, technology-driven systems, strong governance, and sustainable funding.

According to him, these reforms have transformed the sector, growing the number of licensed Data Protection Officers from zero to over 7,000, with more than 23,000 professionals now working across the country’s data privacy ecosystem, supported by local certification programmes and a Virtual Privacy Academy.

 

He added that compliance in the public sector has improved significantly from an initial four per cent, as sector regulators now lead data protection efforts across their industries.

 

Olatunji stated that on the global stage, Nigeria is working with more than 40 countries and international data protection bodies, while NDPC is an active member of the Network of African Data Protection Authorities (NAPA), and a recent recipient of the Picasso Award as Africa’s most outstanding data protection authority.

Commenting, legal expert Barr. Alex Onwe, in a comprehensive overview of the Nigeria Data Protection Act (NDPA) 2023, asserted that the new law establishes a critical framework for safeguarding personal information in the digital age.

 

Onwe stated, “The foremost object of the NDPA is to safeguard the rights and freedoms of data subjects, as guaranteed under the Constitution”

 

While highlighting the law’s foundation in fundamental human rights, with its application extending to any entity processing the data of individuals in Nigeria, regardless of where the organisation is domiciled.

 

Barr. Onwe detailed the core principles organisations must follow, including lawful processing and stringent security measures, warning of severe penalties for non-compliance, including fines of up to two per cent of annual revenue.

 

He urged organisations to develop data privacy policies and ensure rigorous staff training. While adding that proactive adherence is not just a legal duty but essential for building trust, as the NDPC is empowered to enforce the Act through investigations, orders, and substantial penalties.

 

-Leadership

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Energy Poverty Has the Face of a Woman — Okuribido

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Chief (Mrs.) Anita Nana Okuribido, President of the Women in Renewable Energy Association (WIRE-A) has described energy poverty as a pressing challenge that disproportionately affects women in Nigeria and across Africa.

 

She made this known in her remark at the Nigeria Environment Outlook 2025, organised by Environment Africa Magazine, held at the weekend, at the VCP Hotel, Victoria Island, Lagos.

 

According to the Founder/Chairman of the Smiling Simon Greenbuild Foundation, energy poverty remains “a terrible reality” that has “the face of a woman,”.

 

She emphasised that women bear the brunt of inadequate energy access as they rely heavily on energy for cooking, household needs, and small-scale enterprises.

 

“Energy poverty is a terrible reality — and I always say it has the face of a woman,” Okuribido stated. “Women use energy the most — for cooking, for running small and medium enterprises, and for everything that makes life comfortable. When there is energy poverty, it is women who feel it first and suffer it most.”

 

She further stated that addressing energy poverty and climate change must be intentional and inclusive, aligning with the Sustainable Development Goals (SDGs), particularly Goal 5 (Gender Equality), Goal 7 (Affordable and Clean Energy), Goal 8 (Industry, Innovation and Infrastructure), Goal 13 (Climate Action), and Goal 17 (Partnerships for the Goals).

 

Dr. Okuribido said, “We cannot talk about sustainability without addressing gender equality and energy access.

 

“These SDGs connect to shape a greener, more innovative present and a sustainable, resilient future. We have to be deliberate about mitigating climate change.”

 

Okuribido also called for stronger collaboration among the government, women, and scientists in promoting environmental protection and renewable energy adoption.

 

“Let us continue to amplify the voices of women, scientists, and innovators,” she urged. “Let us speak with one voice, work with government, and take a clear position that our environment must be protected — even if it begins with simple acts like planting a tree.”

 

The initiator of the One Nigerian Child One Solar Lamp said, “Together, we can shape not only a greener present but also a more sustainable and resilient future – one illuminated by innovation, inclusivity, and shared prosperity.”

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